Returns & Refund Policy
Effective Date: July 15, 2026
At Khan Computers, customer satisfaction is important to us.
Return Eligibility
Products may be returned if:
Wrong product delivered
Product received damaged
Manufacturing defect
Product received is incomplete
Return requests must be raised within 7 days of delivery.
Products Not Eligible for Return
Returns are not accepted for:
Software licenses
Customized software
Customized computer builds unless defective
Products damaged due to misuse
Products without original packaging
Products with physical damage caused after delivery
Replacement
Eligible products may be replaced after inspection.
If replacement is unavailable, a refund may be issued.
Refund Process
Approved refunds will be processed through the original payment method.
Refund processing usually takes 5–10 business days depending on the payment provider.
Cancellation
Orders may be cancelled before shipment.
Once shipped, cancellation requests cannot be accepted.
Customized products cannot be cancelled after production has begun.
Manufacturer Warranty
Many products are covered under manufacturer warranty. Warranty claims may require direct service through the respective brand’s authorized service center.
Contact
Email: khan3.com@gmail.com
Phone: 9894891448 / 9786383498
WhatsApp: 9894891448